Contact Us

Have comments or questions?
Please contact us on one of the following numbers based on your regions and the product you are using.

If you are in the United States or Canada, you may reach us at

QuickFind:
(Password Resets)
For password resets, please contact a Trackpayments User Admin within your organization
prior to contacting WU Support. If problem persists, please send an email to QQC.Support@westernunion.com.

QuickFind:
(All other questions)
Call us at (800) 238-5772

You may send us an email to QQC.Support@westernunion.com

If you are outside the United States or Canada, please call Enterprise Technology Operations Center (ETOC)

Europe line: +32 2 639 7000
Australia line: +61 2 8208 9760
Asia line: +632 888 1306
Latin America line: +506 2506 1590

As a second option, you can send an e-mail to: wutsc@westernunion.com

You should have your Operator name and number, Account number, Agent Name
handy for your convenience. If the problem cannot be solved immediately by
Western Union, please note the Ticket Number provided to you by ETOC.